About You As the Director of Off-Premise Execution, you lead the operational strategy, standards, and execution for all off-premise channels across Noodles & Company restaurants. This includes catering and group orders, first-party pickup and delivery (via noodles.com and the Noodles app), and third-party delivery (Uber Eats, DoorDash, Grubhub, etc.). This role ensures that every off-premise order is prepared, packaged, and delivered with excellence, driving improvements in guest satisfaction, operational consistency, and sales growth in catering and group ordering.
About Noodles
At Noodles & Company, we believe great food can spark meaningful connections. That’s why we’re on a mission to reintroduce the world to noodles—not just as a meal, but as an experience worth craving. As we evolve our brand to meet the modern guest, we’re focused on creating moments that surprise, delight, and shift perceptions of what fast-casual can be.
Every bowl we serve is rooted in global flavors, fresh ingredients, and intentional hospitality that makes guests feel seen and valued. Our values—We Care, We Show Pride, We Are Passionate, and We Love Life—guide how we show up for our guests, our team members, and each other.
Benefits Careers at Noodles are served with a side of:
Pay range: $125,000- $150,000 annual salary
Eligible for annual performance bonus up to 20%
Flexible paid time off
Medical, dental, and vision insurance
401(k) and stock purchase discounts
Paid maternity and paternity leaves, adoption, and surrogacy benefits
Noodles Resource Groups – inclusive communities that foster belonging, build connections, and support your personal and professional growth
Scholarship opportunities through Noodles Foundation
Lead the development and implementation of operational standards for all off-premise channels, ensuring consistency, efficiency, and outstanding guest experience.
Partner with field operations to ensure all off-premise initiatives are executable, sustainable, and deliverable at the restaurant level.
Monitor key performance metrics, including overall satisfaction, taste of food, and accuracy of order, to identify opportunities and drive continuous improvement.
Strengthen catering and group ordering performance through operational readiness, process improvements, and team engagement.
Establish and maintain best practices for catering operations that deliver consistency and delight with every order.
Troubleshoot and resolve off-premise execution issues to ensure reliability across all channels.
Act as the operational point of contact for all off-premise systems, technology, and integrations.
Collaborate cross-functionally to ensure restaurants are prepared to execute new off-premise initiatives and promotions.
Serve as the company’s subject matter expert on off-premise operations, strategy, and execution.
Stay ahead of emerging trends, technology, and best practices to position Noodles as a leader in off-premise dining.
What You Bring to the Team
Bachelor’s degree in Business, Operations, Hospitality, or related field preferred.
8+ years of experience in restaurant operations with a focus on off-premise, catering, or digital fulfillment.
Demonstrated success improving guest experience metrics and driving sales through operational excellence.
Strong project management, analytical, and problem-solving skills with the ability to simplify complex initiatives.
Excellent communication and collaboration skills across both restaurant and support center teams.
Strategic thinker with a hands-on mindset and passion for creating operational solutions that work in restaurants.
This is a hybrid role with 2-3 days per week in our Support Office in Broomfield, Colorado. We’re seeking candidates who either reside locally or are open to relocating.
Noodles is an Equal Opportunity Employer and Military Friendly workplace. We encourage Veterans and their spouses to apply. We are proud to be recognized on Forbes’ Best Employers for Diversity and Forbes' Best Employers for Women lists and are committed to creating a culture of belonging where Noodlers can bring their full self to work.
Application Deadline: Recruiting timelines vary by role, but all positions at Noodles & Company remain open for applications for at least 3 days from the posting date. This role is currently open and accepting applications.
