About You As the Risk Management Coordinator, you support the company’s efforts to minimize risk, protect assets, and promote a safe environment for team members and guests. You assist with the day-to-day handling of incident reports, claims, and safety programs while providing accurate reporting and communication to both internal and external partners. You also play a key role in coordinating workers’ compensation, general liability, and property claims, supporting enterprise risk initiatives, and reinforcing safety and security practices across the organization.
About Noodles
At Noodles & Company, we believe great food can spark meaningful connections. That’s why we’re on a mission to reintroduce the world to noodles—not just as a meal, but as an experience worth craving. As we evolve our brand to meet the modern guest, we’re focused on creating moments that surprise, delight, and shift perceptions of what fast-casual can be.
Every bowl we serve is rooted in global flavors, fresh ingredients, and intentional hospitality that makes guests feel seen and valued. Our values—We Care, We Show Pride, We Are Passionate, and We Love Life—guide how we show up for our guests, our team members, and each other.
Benefits Careers at Noodles are served with a side of:
Pay range: $22-$24 per hour
Eligible for annual performance bonus up to 5%
Flexible paid time off
Medical, dental, and vision insurance
401(k) and stock purchase discounts
Paid maternity and paternity leaves, adoption, and surrogacy benefits
Noodles Resource Groups – inclusive communities that foster belonging, build connections, and support your personal and professional growth
Scholarship opportunities through Noodles Foundation
Receive and process incident reports related to property damage, injuries, or guest concerns; coordinate claims and notify appropriate parties including insurers and third-party administrators.
Support the investigation and handling of workers’ compensation, general liability, property, and casualty claims, ensuring accurate documentation and timely communication.
Maintain claims data and prepare reports to support record-keeping, leadership analytics, and risk forecasting.
Monitor incident and claims data for trends; recommend prevention measures and support process improvements.
Partner with Operations, HR, and external stakeholders (adjusters, attorneys, case managers) to assist with claim resolution and corrective actions.
Assist with workers’ compensation processes, including regulatory compliance, reporting, and coordination of return-to-work and light duty programs.
Participate in regular claim reviews with insurers and provide documentation to support closure strategies.
Prepare and distribute claim tracking, safety metrics, and trend reports for leadership.
Contribute to enterprise risk management efforts including risk assessments, business continuity planning, and scorecard tracking.
Support safety programs through training assistance, ergonomic accommodations, and participation in incident investigations.
Help administer physical security programs including access control, locks, keys, and alarm systems.
Assist in workplace violence prevention and emergency response programs; participate in crisis response teams as needed.
Partner with QA and Customer Service to support the review of guest food safety claims.
Assist in maintaining the Certificate of Insurance (COI) program and driver/vehicle policy processes.
Collaborate across departments to promote safety awareness, communicate injury trends, and support ongoing prevention initiatives.
Perform other duties, tasks, and projects related to risk, safety, and asset protection as assigned.
What You Bring to the Team
1–3 years of experience in risk management, insurance, claims, safety, or related field preferred.
Experience supporting multiple locations in a retail or restaurant environment strongly preferred.
Knowledge of asset protection and workplace safety best practices preferred.
Proficiency in Microsoft Office (Excel, Outlook, Word); experience with risk management software preferred.
Strong verbal and written communication skills with the ability to partner across functions.
Collaborative mindset with the ability to actively participate in communication, meetings, and cross-departmental partnerships.
Excellent organizational skills and attention to detail, with the ability to manage multiple priorities.
Ability to work independently, maintain confidentiality, and exercise sound judgment.
Capable of working in a fast-paced environment and responding appropriately to crisis situations.
This is a hybrid role with 2–3 days per week in our Support Office in Broomfield, Colorado. We’re seeking candidates who either reside locally or are open to relocating.
Noodles is an Equal Opportunity Employer and Military Friendly workplace. We encourage Veterans and their spouses to apply. We are proud to be recognized on Forbes’ Best Employers for Diversity and Forbes' Best Employers for Women lists and are committed to creating a culture of belonging where Noodlers can bring their full self to work.
Application Deadline: Recruiting timelines vary by role, but all positions at Noodles & Company remain open for applications for at least 3 days from the posting date. This role is currently open and accepting applications.
